Picture #1 Here is the damaged bit looking up, there is a marking on the link.
there is no c clip to on the hypotenuse bar to attach it to the post to the bar on the sill. There is a marking available in the middle hypotenuse bar.
Picture #2 Here is the identical part on the good window correctly attached with the c clip sleeve looking up.
Picture #3 Here is Casement operator on the good window. could you quote me one of these?
These are Truth brand parts. I have lots of other pictures I can send you. Unfortunately, I was at the house taking the pics when you were emailing me your requirements. I can get more.
The main thing wrong seems to be the missing clip.
Replacement Operator and Hinge set

Quick Learner from USA
Sep 15, 2021 8:44 am
5 user uploaded images
2 Replies

Emily from SWISCO
Sep 21, 2021 11:03 am


Hi there!
Thank you for your patience during our busy season. It looks like the black slider on your hinge set is broken. I'm afraid we don't sell this piece separately so you'll need a new hinge set. Start by taking a look at our 36-048 2-bar hinge set, along with our 39-027E and 39-028E operators. Carefully look over the dimensions for each and compare them to yours to see if these match what you need. Just be sure to replace the top and bottom hinges at the same time.
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