Tom from SWISCO responded:
December 14, 2021
Hello, Lauren. We sell an absolute ton of parts for casement and awning windows, yes. Looking at your photos, I can partially identify most of what you have here. Starting with the lock in your first photo, see our 38-098 and 38-097. I believe these are newer versions of what you have now. Note that they may not be compatible with your older keepers, so you should consider the 38-079 modern replacement keeper, too. For the casement window operator in your second photo, I cannot identify this as-is. In order to help, I will require a clear photo of the operator mechanism out of the window and unobstructed. It's important to see the whole thing in one shot so that I can match up the more specific details. The same story would usually apply for the awning operator, but you have a lever-type here, which is a fairly specific clue. Odds are it's a match for either our 39-037, 39-069, or 39-070. |
Tom from SWISCO responded:
December 15, 2021
Perfect, thanks! I see now that this is, indeed, an awning window operator, not casement. Sorry for the confusion before. This looks like a dead ringer for our 39-239B. I am confident this is what you want. We also sell the 39-375 cover/handle combo, as requested, and the 39-536 guide if you cannot reuse your originals |
Tom from SWISCO responded:
January 6, 2022
Yes, you will need an all new operator. Those arms are part of the operator assembly and not something you can get separately. As for which one to pick, the three options we have are the 39-037, 39-069, and 39-070. You want to measure from "elbow to elbow," assuming the arms are closed. Review the diagram we show on each of these operators' store page to see what I mean. You can just refer to those diagrams to make your pick. |
Tom from SWISCO responded:
January 27, 2022
Awesome, I'm glad to hear the awning operators have been working! As for these new parts, that looks like it would be either the 39-253RB or 39-439B, depending on the style of the guide at the end of the arm. The video below will go into more detail as to what I mean. Whichever one you go with, the cover and handle would both be replaced by our 39-452. |