Replacement Parts for Window Balance

A quick learner from Carmel Indiana says:
December 30, 2018

Please review the attached photo. Disregard earlier inquiry and photo. This is clearer picture of what I have. The windows not longer are being held up. I think it is the shoes, one side appears broken. Sincere thanks, Carl

Profile picture of Bob
Bob from SWISCO responded:
December 31, 2018

Thanks for contacting SWISCO. Your Spiral Balance looks like our Series 600 with the red tip. Measure out the length of the metal tube (but not including the colored tip) to determine the length needed. 

As far as your Pivot Shoe and Pivot Bar, take a look at the 15-121 and 26-040. Both may work well, but compare the dimensions with your old parts and let us know if they at all differ.
Pivot Shoe, 9/16" Thick
Pivot Shoe, 9/16" Thick
15-121
$2.37
Pivot Bar, 3"
Pivot Bar, 3"
26-040
$1.57
How to replace a tilt window spiral balance.
How to replace a tilt window spiral balance.
VIDEO
WATCH >
How to Remove a Pivot Shoe (Cutout Method)
How to Remove a Pivot Shoe (Cutout Method)
VIDEO
WATCH >
How to remove window pivot shoes
How to remove window pivot shoes
VIDEO
WATCH >
Anatomy of a tilt window
Anatomy of a tilt window
VIDEO
WATCH >
Removing Rusted Pivot Bars
Removing Rusted Pivot Bars
VIDEO
WATCH >
Reply to Thread
Use this form to ask a follow-up question or to share your experience regarding this subject.
(your email address will be kept private and is only used to inform you when a response has been made)
Current wait time is 3-4 business days
We promise that one of our experts will personally get back to you as soon as they are able. Thank you very much for your patience and understanding. If your inquiry is time-sensitive, please feel free to reach us at (888) 991-1929 or at help@swisco.com.