Replacement Window Balance Shoe (590CSB)

Question

Hello,

Thanks for your assistance in locating this replacement part.

The window will not stay up. I have determined that the window will not stay up because the window balance shoe is broken and cannot attach to the window. The shoe is also missing the blue bushing. Probably because it's broken and cannot contain the bushing in the first place.

Window Type: Twin Seal Single Hung H-R25-46x47.

I believe all that is needed to fix this window is to replace the balance shoe. All other parts seem to function as intended.

Could you provide the part number for the correct replacement shoe?

Thanks.

Tom · Accepted Answer

We can definitely supply a match for your old shoe. Thing is, your old shoe isn't made anymore, so we'll have to go with a substitute. Since yours appears to be 9/16" thick, see our 15-121 to start out. You may want to triple check your dimensions just to make sure they match. For further confirmation, the 15-121 is designed to work with pivot bars like our 26-040. I cannot tell for sure from your photo if this is the same kind of pivot bar you have in your window. If it differs, then we'll need to see it.