Tom from SWISCO responded:
May 1, 2017
Thank you for your patience during this busy season. Your balance will need to be custom made with a 26F option and a rivet at the top so you can install it with a hook, rather than a screw. Before we continue, can you tell me how many you need?
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Tom from SWISCO responded:
May 4, 2017
I apologize for the long wait. Spring is an incredibly busy time for us, as everyone is opening their windows, and it takes some time for us to get through every inquiry we receive. We receive upwards to 100+ questions a day, each requiring the same level of research and attention. We do our best to answer as fast as we can, but every year gets busier and there are only so many of us.
My only concern with your balance is you saying that your current balances never worked right. I don't want to custom make a balance for you only for it to break after you install it. However, without having the original balances on hand, we can't really be sure what would be best. You could check to see if you have an identical window in the house that still has its old hardware, that would be a good reference. Another solution would be to mount the 26" long balance a little lower. I hesitate having you get a 27" long balance since that may not work right, either. These are delicate systems and it's important you only get exactly what you need. Any variation could cause multiple complications. I will email you a custom order form for a 27" long balance and a 26" long balance, rated for your 31.5 pound sash. These will include a price quote. |
Tom from SWISCO responded:
May 5, 2017
That makes sense to me. Another option would be to mount a 26" balance an inch lower, but like you said, a 27" balance would pretty much do the same.
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