Replacement Window Channel - Non-Tilt

A handy person from Melbourne Florida says:
The channel length is 29" (Not including end caps), width is 9/16"...and channel depth is 1/2"
This is a large window....roughly 50" wide.
Markings are 28F.
It appears to have a 19-023 top and a 15-077 bottom...but your "wings" look wider than mine. On width of end pieces at wings is 15/16".
See attached pics....and let me know
Thank you!
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Bob from SWISCO responded:

Thanks for posting. I am actually not certain if this is just one of our stock S380-29 or S385-29 Channel Balances. The top is our 19-005. The bottom might just be the shoe either of these balances use; it comes down the shoe's depth, or the 'heel-to-toe' measurement. Compare to the image below and see if your balance's shoe matches either. If so, for a stamp option you might need 2860, which will support a window sash in the weight range of 32 through 35 pounds. Measure the exact weight of your sash to confirm if you are uncertain. 

A handy person from Melbourne Florida says:

Thank you....

My measurements are coming in just shy of 15/16ths ( measures .925 inches).

We could say there was some wear...but I don't think it would have worn a 1/16th you?

If the 15-005 is the closest you have... I will take it and address any fit issues here.

On the weight....I only had a bathroom scale (digital) and it weighed in at 35.5 I think spot-on with the 2860.

Also... 2860 seems to correlate to the 28F stamp I have on mine.... as "F" is the 6th letter in the alphabet.

So...what number do I need to order (is it in stock?)...and what is the cost (x2 of course)?

Thanks so much for your help.


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Bob from SWISCO responded:

Hi Kevin. If the shoe was exactly 7/8" deep, then I'd suspect you'd need balances with the 15-029 Shoe attached. None of our stock items have this shoe, but we can supply it for you via custom order. If the shoe's depth is greater than that however, just less than 1", then I still think wear is the main culprit--I agree, 1/16" is a lot but it's not totally out of the question if the balances are, say, ten years old or more. Note that you could also sand down the 'heel' of the shoes to make them slightly less deep; but please be aware any modified items cannot be returned for refunds. 

You are correct that your stamp of 28F correlates with our 2860; that's exactly how I deduced it. All balances can be purchased right through our online store. You can go tot he S380-29 Shop Page, then click 2860 for the stamp. Then click "Add to Cart". Be sure to set the quantity you need. Let me know if you have further questions, or if you decide the custom option route with the 7/8" deep shoe is the way to go.

A handy person from Melbourne Florida says:
Thank you for all your help.
I placed the order....and if needed, will shave them down a tad.

Greatly appreciated!
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