Replacement Window Rod

Question

For this window, I need to find the replacement rod. It appears to be a pre-1995 Andersen awning window.  Unlike the product you sell this has 2 rods each about 13 1/2 inches long and there is a connector in the middle so only outer sides have holes where you screw them into the window.  I provided pictures to try to show what I am referring to.  If you do not sell the rod who else would recommend that I contact?  Thank you in advance for your help.

Casey · Accepted Answer

Hello,

Unfortunately, the operator used with the 36-030 Roto-Lock Operator Shoe Pair is no longer available. Our best option would be to see if you can use the Andersen 39-389 or 39-390 operators, which come with the bar used to attach the arms to the sash frame. Review the specifications below.

Dimensions for 39-389

Alternate view of 39-389

Dimensions for 39-390