Replacement balance shoe

A home owner from California says:
I need to replace the balance shoe. Don't know which to order or if you may have it in stock. Im unable to close the window. If i remove it, will it close for now until replaced?
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Paul from SWISCO responded:

Hi there. At first glance, your pivot appears to look similar to our 15-177. However, I can not 100% confirm this is a match since your pivot shoe is still installed. You will need to remove your pivot shoe to compare your measurements with ours. Take a look at the video below of one of the more common ways our customers remove the pivot shoe from the window. 


How to remove window pivot shoes
How to remove window pivot shoes
VIDEO
WATCH >
Anatomy of a tilt window
Anatomy of a tilt window
VIDEO
WATCH >
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