Replacement balance and top sash guides

Home Owner from California

I am looking for the channel balance and the top sash guide:

Channel balance is 21 inches

Sash is 1.5 inches and the top width is 5/8 and depth is 9/16.

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Tom
Tom from SWISCO
SWISCO
Expert

Thanks for your photos. Based on what I see here, you have either our S380-21 or S385-21, depending on the depth of the bottom shoe. That's the only difference between them. I recommend measuring your shoe and referring to our dimensions to confirm the best match.

Now that top sash guide is another matter. I actually don't think yours is made anymore, but you may be able to use our 18-009 as a substitute. The catch is that you have to trim off the top edges that you see sticking out. Just understand that if you do that, it cannot be returned for a refund. Since I don't know for 100% certainty that this will work that may be something you want to keep in mind. It'll be a gamble.

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