Balances for Solaris double hung tilt-in window

A home owner from Michigan, USA says:
July 10, 2022

After looking at your website, reading posts, and watching some of your videos, I am looking for help in ordering the correct replacement channel balances for my Solaris double hung tilt-in window.

Please see the attached photos of the top, bottom, and stamp on the unit.

The balance measures 26 inches from top to bottom and is 9/16 inch wide. Cam you please make a recommendation for the correct replacement part? Will your product code S770-26 with option 26D work for my window?

Thank you for sharing all of your helpful posts and videos!

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Casey from SWISCO responded:
July 14, 2022

Hello,

I agree that your balance resembles our S770-26 channel balance but your stamp code and length do not correlate the way that our assembly does. For that reason, I would recommend weighing your window sash to confirm that it falls within the 22 to 26 lbs weight range supported but the 26D strength option. Thanks for posting! 
A home owner from Michigan says:
July 26, 2022
Hello Casey,
I weighed my window sash, as you recommended.
It weighed 25 pounds, so I selected the 26D option.
I received the replacement balances and installed them yesterday.
My window now stays open, as it should.
Thank you for answering my questions and for advising me to weigh the sash.
I will recommend your company to anyone who wishes to make their own window repairs.
Keep up the good work!

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Casey from SWISCO responded:
July 27, 2022

Thanks for getting back to us with the good news that your windows are now fully functional. We are happy to help and please let us know if you need anything else. 
26" Series 770 Balance
26" Series 770 Balance
S770-26
$12.59
How to replace a tilt-window channel balance.
How to replace a tilt-window channel balance.
VIDEO
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