Replacement part help!!

Quick Learner from Scarborough, Ontario, Canada

Nov 14, 2017 5:52 pm

Hi, I was directed to this page from a previous email I have sent to you guys. I have attatched 2 images of the lock handle I need. If you can please send me an email back as soon as possible in order to discuss which parts I need to fix my window lock.

6 Replies

Tom from SWISCO

Nov 20, 2017 2:09 pm

I believe you could use either our 38-096 or 38-095 as a replacement, depending on the size of the fork. See what you think.

Quick Learner from Scarborough

Nov 20, 2017 5:25 pm

Whoever is reading this, please help me out! I need the complete set of this window handle. By this I mean the long rod the moves everything up and down. It is a metal or steel piece that operates the window handle and locks.

Tom from SWISCO

Nov 21, 2017 9:11 am

Handle? You showed us a photo of a lock. If you need a handle, just send a photo!

Quick Learner from Scarborough

Nov 21, 2017 4:35 pm

No, sorry I meant to say lock just like the one in the photo. I really need a long rod, but I don't know what it's called. It's the one that operates the lock of the window. Here is something I found that might be similar. https://www.swisco.com/Wood-Window-Crank-13-1_2-inch/pd/Casement-Window-Replacement-Operators/39-014 I'm just not sure if its the right one for my lock. I don't think the lock will fit on this rod, so can someone find me the right one!!!!

Tom from SWISCO

Nov 27, 2017 1:18 pm

The 39-014 is a casement window operator. Based on your description, I don't think that's what you have. Can you show me a picture of the part in question?