Replacement parts

A quick learner from New York, NY says:
Hi. I have ALSIDE windows manufactured in 2012.

I need replacement pivot bars, thumb latches & mechanisms.

I spoke with someone at the manufacturer who gave me the warranty department who said they don't take orders and gave me your website.

Below are the internal model numbers for the parts I need. Attached are pictures of everything but the pivot bars.

Can you reply with the item numbers in your system I'll need to replace these parts? Please advise.

ALSIDE Serial number - sN - 252-365115
pivot bars for bottom sash of model 0901 (49039200)
Thumb latches for model 0901 (49030701)
Mechanism for thumb latches model 0901 - assembly (left 4903 8801) (right 49038901)
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A quick learner from New York, NY says:
I just added a picture of the pivot bar from the manufacturer. But again, the manufacturer can't source the item.
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Casey from SWISCO responded:

Hello,

We'd be happy to help but we would need to see your tilt latch and actuator completely removed from the window, along with written out dimensions, to compare to our inventory. 

What I can see of your pivot shoe resembles the 15-177, but you'd need to remove it from the window to confirm that the style and dimensions match up to ours. 

As for the pivot bar, I don't see an exact match in our inventory but I'm going to show this to one of our senior experts to research while we wait for more photos of your tilt latches. Thank you!

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Paul from SWISCO responded:

I agree with Casey's recommendation since most Alside vinyl windows do use the 15-177 pivot shoe with 1/2" wide Series 152 coil springs. 

The closest tilt bar we can find would be the 26-226 but you'll need to determine if the backset of the installation hole will align with your sash. The overall length isn't as important since there is room inside the sash to compensate.

Unfortunately, your internal tilt latches are no longer available. We suggest the 26-132P where you use the cut-out to tilt in the window sash. Take a look and see what you think. 

How to Replace an Internal Tilt Latch [1080p]
How to Replace an Internal Tilt Latch [1080p]
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Removing Rusted Pivot Bars
Removing Rusted Pivot Bars
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Anatomy of a tilt window
Anatomy of a tilt window
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How to remove window pivot shoes
How to remove window pivot shoes
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How to replace a window pivot bar
How to replace a window pivot bar
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Styles of Tilt Window Latches
Styles of Tilt Window Latches
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