Replacement casement window parts

Quick Learner
Hi am trying to find replacement parts for Simonton casement windows. One size window is numbered 8482928/16. I need top and bottom arms and the opening mechanism 
3 user uploaded images
18 Replies
Casey
Casey from SWISCO
SWISCO
Expert

Hello,

Unfortunately, the window label does not tell us the hardware it uses. For the hinges, you can start by comparing the 36-048 set with a 10" long base to yours. If you need the operator as well, we'll need to see photos of the base and arms that move the sash to compare to our inventory. Thank you!

Detail of 36-048
Detail of 36-048

Quick Learner
Hi the base is 13 but it looks like it would fit. The other dimensions are correct 
5 user uploaded images
Casey
Casey from SWISCO
SWISCO
Expert

I agree that the 36-048 hinges should work as long as you replace the opt and bottom at the same time. We also offer the 14" long 36-049 set if you'd prefer a slightly larger option. Either set should work but the range the window opens may be affected. 

If you need the operators as well, take a look at the video below to choose the correct replacements for the dual-arm operators. 

For the split arm operators, see the 39-220B and 39-221B

detail of 39-221B
detail of 39-221B

Quick Learner
Thank you. I will order a few and see if they work. Once they do I can place the complete order. It's quite a few windows 
secondly, I have some simonton sash windows that no longer stay up. Do I need to start a separate thread to get the items for repair 
Casey
Casey from SWISCO
SWISCO
Expert

You're welcome to submit photos of the Simonton window balance that supports your window sash, uninstalled, to this thread for identification as well. 

Quick Learner
This is the window. Not certain if you can see the operator but it's a single hung sash window
3 user uploaded images
Casey
Casey from SWISCO
SWISCO
Expert

It seems like you might have a type of spiral balance, but we'll need to see the assembly fully removed, including the end of the spiral, to compare to our inventory. See the guide below depending on whether you have a tilt or non-tilt window.

Quick Learner

I didn't have the tool to remove the entire thing

I also need the pivor bars, tilt latches, strike plate and the removal tool for this window 

5 user uploaded images
Quick Learner
I also need the pivor bars, tilt latches, strike plate and the removal tool for this window 
 
Quick Learner
I forgot to add that I have 4 foot and also 6 foot windows 
Casey
Casey from SWISCO
SWISCO
Expert

We offer the 75-006 charging and installation tool, but it is currently backordered. In a pinch, you can use needle-nose pliers to grasp the spiral and carefully remove it from the shoe. Just make sure to wear goggles and gloves for protection. 

As for the tilt latches, you can start by comparing the specifications of the 26-243 and 26-244 to yours. 

Alternate view of 26-244
Alternate view of 26-244

Profile view of 26-244
Profile view of 26-244

We may be able to supply your pivot bars as well, but we'll need to see an intact part uninstalled to compare to our inventory. 

If you need the keeper for your sash lock, we'll need to see a clear photo of an undamaged keeper and have you write out the hole center spacing of the sash lock and keeper. 

Quick Learner
I take it you still need the balance removed to determine my replacement?
Casey
Casey from SWISCO
SWISCO
Expert

We would need to see the balance uninstalled to confirm but the (3/8") S900 or (5/8") S600 spiral balances would be a good place to start, depending on the diameter of the plastic housing tube and the style of the spiral tip that attaches to the pivot shoe. 

How to measure the tube length of the S600 spiral balance.
How to measure the tube length of the S600 spiral balance.

How to measure the tube width of a spiral balance.
How to measure the tube width of a spiral balance.

Quick Learner
The size of the pivot is 3/8
1 user uploaded image
Casey
Casey from SWISCO
SWISCO
Expert

In that case, you'd need the S900. Make sure to measure the length of the housing tube. You'll also need to weigh your window sash and follow the chart under the product description to choose the color tip option for your spiral balances. 

Quick Learner
I sent pictures of my pivot shoe and pivot bar
2 user uploaded images
Casey
Casey from SWISCO
SWISCO
Expert

Unfortunately, we can't determine what you need with the pivot shoe and pivot bar still installed. We'll need to see both parts removed from the window jamb, as well as have you write out the exact width and thickness of the pivot shoe to compare to our inventory. Thank you. 

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