Replacement parts for, (I think) Sears double hung tilting windows

A quick learner from Dallas, TX says:

December 10, 2020

Hi Swisco,

I am thrilled to find this form where I can submit my photos!!! Amazing.

I have what I think are Sears Windows that are probably 20 years old. My house is a not too distant tear down so no point in replacing the windows but I would very much like to repair them.

I do not see any markings on the parts.

The Pivot Lock Shoe is 11/16" thick on the side but curved extrusion at base makes it ~3/4" I think.

The Spiral Balance I have are 17" and 28" long (different windows) and 9/16" wide. I see there are two of those per lower Sash in each window. What about the parts for the upper sash?

Thumbnail of the uploaded file named 27F131DE-4838-40C3-9606-ED35B548FDC0_1_105_c.jpeg

Thumbnail of the uploaded file named F3650047-9F5B-4B94-A81A-9B3ACAE0C88F_1_105_c.jpeg

Thumbnail of the uploaded file named 2C60AD4A-BB74-4C2C-9308-C0A124403634_1_102_a.jpeg

Thumbnail of the uploaded file named F566F60A-00AD-4826-8F53-EBF77AD4E802_1_102_a.jpeg

Thumbnail of the uploaded file named E6325258-8A80-40C5-8DF4-E193EDEA6773_1_102_a.jpeg

Bob from SWISCO responded:

December 14, 2020

Thanks for writing in! For the pivot shoe, start by looking over our 15-047. Look over the dimensions and confirm if you think this could work as a replacement. For the spiral balances, seems like you're going to need our S600-17 and S600-28. To know what Color Tip options to select, weigh each window sash. Match the exact weight with one of the weight ranges listed alongside each Color Tip option on the balances' product pages. Watch the video below for removal and replacement details; the principles should apply to the upper sash balances as well.

28" Series 600 Spiral Tilt Window Balance

S600-28

$9.28

17" Series 600 Spiral Tilt Window Balance

S600-17

$8.28

Pivot Shoe, 5/8" Thick

15-047

$2.20

How to replace a tilt window spiral balance.

VIDEO

WATCH >

How to Identify a Replacement Spiral Balance

VIDEO

WATCH >

How to Remove a Pivot Shoe (Cutout Method)

VIDEO

WATCH >

How to remove window pivot shoes

VIDEO

WATCH >

Anatomy of a tilt window

VIDEO

WATCH >

How to choose the proper spiral balance tip color

GUIDE

READ >

How to adjust a spiral balance on a tilt window

GUIDE

READ >

You are a:
Located in:
Email:	(your email address will be kept private and is only used to inform you when a response has been made)
Post:
Images:
	Current wait time is 3-4 business days We promise that one of our experts will personally get back to you as soon as they are able. Thank you very much for your patience and understanding. If your inquiry is time-sensitive, please feel free to reach us at (888) 991-1929 or at help@swisco.com.