Replacement parts for the knob and opening mechanism (attached to metal frame)

A home owner from Upstate New York says:
May 24, 2023
Tenant had disabled the knob and it was unturnable and had to be removed. I need a replacement part. The window trim(wood) can be replaced as well.
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Casey from SWISCO responded:
May 26, 2023

Hello,

I would recommend starting by comparing the 38-056 and 38-057 sash locks, which are used with the 38-135 keeper, to your assembly. 

As for the operator, would like the see the top of the base, as well as a detailed photo of the fitting attached to the end of the arm that attaches to the sash. From there, we will be happy to research your replacement options. Also, please note that the sill trim is not something that we would be able to supply and would be specific to the manufacturer. 

Alternate image for 38-057
Alternate image for 38-057

Alternate view of 38-057
Alternate view of 38-057

Alternate image for 38-135
Alternate image for 38-135

A home owner from Upstate New York says:
May 26, 2023
Hello Casey, unfortunately we got rid of the operator and its base, the sash locks seem to be fine and not in need of a replacement. So I do not have an arm to show
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Casey from SWISCO responded:
May 26, 2023

Unfortunately, we can't be sure without seeing the entire assembly but it does remind me of either the 39-390 or 39-389 . We can't make any guarantees but review the dimensions below to see if one of these replacements might work for your application. 

Dimensions for 39-390
Dimensions for 39-390

Dimensions for 39-389
Dimensions for 39-389

RH Casement Lock, Andersen
RH Casement Lock, Andersen
38-056
$38.63
LH Casement Lock, Andersen
LH Casement Lock, Andersen
38-057
$38.63
Andersen Casement Lock Keeper
Andersen Casement Lock Keeper
38-135
$3.82
Awning Operator Kit, Long Arm
Awning Operator Kit, Long Arm
39-389
$85.20
Awning Operator Kit, Short Arm
Awning Operator Kit, Short Arm
39-390
$82.70
Anatomy of a casement window
Anatomy of a casement window
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How to replace an Awning window operator
How to replace an Awning window operator
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