Replacement pivot lock shoe for a Pella double hung window (made 2003)

A quick learner says:
The end of the balance has a fold which prevents this shoe from being installed. Pictures of the balance and comparing the height of the two shoes are attached. Do you have something like this, or is the next step replacing the balance assembly? The 15-194 is the correct width.
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Emily from SWISCO responded:

Hello!

None of the shoes we carry will fit your balance since it has a groove in the metal channel. With that said, you'll need an all new S795-28 balance. This comes with a 15-195 shoe that will then need to be swapped out with a 15-194 1" inch shoe, which is sold separately. Your balance uses a 15-198 hook instead of a screw tab so this will have to be a custom order. I'll email you a purchase link and price quote for 2 of these balances that you can use to place an order on our website. If you'd like to make any changes, let me know right here on this page and I'd be happy to do so. 

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