Replacement size help needed

Home Owner from 01518
May 22, 2021 6:53 pm
Hi,
Attached are 2 photos of a crank I'd like to replace. The arm has an offset bend. Can you tell me if you'd have a replacement part and also how I should measure this?
Thank you
Attached are 2 photos of a crank I'd like to replace. The arm has an offset bend. Can you tell me if you'd have a replacement part and also how I should measure this?
Thank you
3 user uploaded images
8 Replies

Tom from SWISCO
May 26, 2021 2:38 pm


There's a very good chance we can replace this, but I can't quite make out what you have. There are a lot of possibilities that come to mind, but in order to narrow it down I'd like you to remove the operator from the window and show me a photo of it by itself. Let me know if that will be possible!

Home Owner from 01518
May 27, 2021 10:08 am
Thanks for your help, additional photos attached, I hope they help determine a suitable replacement.
Thanks again
Thanks again
4 user uploaded images

Home Owner from 01518
May 27, 2021 1:01 pm
Tom,
Thanks again for your help. I ordered the two parts that you recommended, and am looking forward to receiving and installing them.
Keep up the good work,
Paul
Thanks again for your help. I ordered the two parts that you recommended, and am looking forward to receiving and installing them.
Keep up the good work,
Paul

Tom from SWISCO
May 28, 2021 8:39 am


Excellent, thank you so much for your order! We really appreciate it.
Please let me know how it goes or if you had any further questions and I would be happy to help.

Home Owner from 01518
Jun 2, 2021 4:02 pm
Parts arrived today and installed easily. New item is a bit taller than old, so I have to enlarge opening a little.
I was expecting handles with the cranks, but now see that they are sold separately.
Cranks work great,thanks again for your help
I was expecting handles with the cranks, but now see that they are sold separately.
Cranks work great,thanks again for your help

Tom from SWISCO
Jun 3, 2021 8:17 am


I'm glad to hear that you got everything working. I'm here to help with any other issues or concerns you may have in the future.
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