Replacements for 2 Different Channel Balances

A home owner from Los Angeles says:
December 1, 2017
Hello,

I want to replace (2) two 2620 BSI OB and (2) two 3030 BSI FO channel balances

I have included photos of the plastic caps that accompany the current balances.

I also need a Take Out Clip as pictured in Photo #3 which shows the type in the window sash.

I am sending a separate photo & request to see if you have a specific window latching device.

Thanks, Roy M R
User submitted image of their window hardware.
Profile picture of Tom
Tom from SWISCO responded:
December 5, 2017
We should be able to replace these balances, though they will need to be specially made. Before we begin, can you confirm that both balances are identical, other than size? Once I know that, I'll email you two special orders links for 2 of each.
A home owner from Los Angeles says:
December 5, 2017
To the best of my knowledge the channels on the right & left side of each window sash are the same. I wasn't sure of the "load" that each one has to carry, and was hope that the ID markings on each would provide that information.


Do you have a take out clip for the one pictured as well as the one in the window sash is missing.

Thanks.
Profile picture of Tom
Tom from SWISCO responded:
December 6, 2017
I'm sorry, when I said both balances, I meant between the 2620 and 3030, not between the left and right side of the window. I just want to make sure there is no difference between them other than the size and stamp.

I will send you an order link for 2 of each now, assuming they're the same. If they're not, let me know. For the take out clip, see our 16-002.
Take Out Clip
Take Out Clip
16-002
$0.41
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