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Casey from SWISCO responded:
August 6, 2018
Hi there- thanks for posting! To confirm that you have the Series 600 tilt window spiral balance, you'll just need to confirm that the diameter of the metal tube on your balance is indeed 5/8". The length is determined by the measurement of just the metal tube (not the colored end or spiral). If all of this information matches up then you should be good to go with the S600-27. In regards to the pivot shoe, we'll need to see some photos of the shoe removed from your window to be able to determine the best replacement option for you. If you could provide measurements as well that would be helpful as well! |
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Paul from SWISCO responded:
August 9, 2018
Hi there! What you have is our 15-046 pivot shoe that is used in many vinyl windows. The 1/32" isn't critical. Going back to your spiral balances though. If you have the charging tool, our 75-006, you can check the tension by removing the spiral from the pivot shoe and bring up the spiral up as close to the red bearing. Using the tool turn the spiral clockwise about three to four turns to see if the tension builds. If the tension doesn't build the balance is broken. |
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Paul from SWISCO responded:
August 10, 2018
Hi Joe, yes, you'll be fine with the 15-046 pivot shoe. From your explanation on charging the balances and them not holding the charge, they are broken. Be exact, or you'll run into some problems. Measure the length of the balance tube and note the color of the nylon bearing. The 27" balance you show in your photo has a red bearing. |
