Request for Assistance: Identifying the Correct Coil Balance Model for My Window

Quick Learner from Hayward, CA

Dear Swisco Expert Support,

I hope this message finds you well. I am reaching out to ask for your assistance in identifying the correct replacement coil balance model for one of my windows.

I have attached several photos of the coil and the window for your reference. The coil balance is shown in the first photo, and the window is shown in both open and closed positions in the other images.

Could you please help me determine which model number of coil balance would be compatible with this window? If you need any additional measurements or information, please let me know and I would be happy to provide them.

Thank you very much for your time and support.

Best regards,

Minh

3 user uploaded images
6 Replies
Tom
Tom from SWISCO
SWISCO
Expert

Hello, Minh. We should be able to help, but I unfortunately cannot identify your balance assembly based on the spring alone. Would it be possible to see the pivot shoe that the spring connects to? That will allow me to track down the best option that's compatible with your window.

Quick Learner from Hayward, CA
Hi Tom,
Sorry about the late response. Here are the images of the pivot shoe you requested. Please let me know if you need any other details or measurements.
Thank you for your help!
Best,Minh
3 user uploaded images
Tom
Tom from SWISCO
SWISCO
Expert

Thanks! These photos are a huge help. Looking at the design of your old assembly I would recommend our Series 140 coil balance assembly. I feel confident that this will be a match, but look it over and see what you think.

Quick Learner from Hayward, CA
Hi Tom,
Thank you for your recommendation. I looked at the Series 140 and came up with some questions:
- Based on my current part, looks like my part is double coil, right?
- For Balance stamp, which option do you recommend for me to use? 
 
I look forward to hearing from you soon.
Best,
Minh
Tom
Tom from SWISCO
SWISCO
Expert

Don't worry too much about how many springs are being used. What matters most is the weight capacity, which is tied to the stamp. You need to pick the stamp that best suits your sash weight. Most times this means it'll have the same amount of springs as the original, sometimes fewer. It doesn't matter either way as long as it holds up the same weight.

As for what stamp you need, that's not something that I can answer based on the data provided. There should be a number printed on the cover of your old spring. If not, you need to weigh your sash on a scale and provide me with its precise weight, down to the ounce.

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