Request to Identify Part Number for Windows Channel Balancer

Question

Here is the windows details:
Windows MFR: PHP-28
A-L-I VALIDATOR
Series: 810S
Type: Single Hung

The marking on the Channel Balancer is: 25 3 DX CMC 11
The length of the metal piece is: 26 inches

Attached are photos of the balancer

Thanks,

Jim

Emily · Accepted Answer

Hi, Jim.

We appreciate your patience during our busy season. Your hardware looks like a match for our S380-26 or S385-26 channel balance. These two parts look similar but the best match depends on the depth of the bottom shoe. The Series 380 comes attached with a 1" deep shoe, and the Series 385 comes with a 1-3/32" deep shoe. You'll need to measure as shown in the image below to determine which one you'll need. You will also need the 2530 strength option.

Comparison of the S380 and S385 balance shoes.