Bob from SWISCO responded:
July 12, 2019
Thanks for writing in. Sorry to hear that the Series 795 didn't work for you. You can see our Return Policy here. Aside from the different T-Lock Shoe, you are right: you need a ribbed balance instead. I believe we can provide this for you, but it will have to be specially made. I am in contact with my senior colleagues, and we will get back to you shortly with more information. Many thanks for your patience. |
Bob from SWISCO responded:
July 12, 2019
Can you show us the clip at the end of the cord? From there, we should be able to get this started for you. Many thanks. |