Rollers for sliding screen door

A quick learner from Tulsa, OK says:
I have been using product 84-028 with no success. Is Product Code:84-075 a better choice because it is metal, and will it work in place of 84-028?
Profile picture of Mike
Mike from SWISCO responded:
The 84-028 and 84-075 rollers are interchangeable, but if you cannot get the 84-028 to work you may have the same problem with the 84-075. What is the problem you are having?
A home owner from Tulsa, Ok says:
The rollers keep break, and screws will not set correctly stripping the holes. My carpenter has been in business for yrs., and is having the problem. He thinks the metal ones might work. The door frame is old, and we've had settling, so there are other issues. The sliding screen door was working before a dog push it out. Thanks so much for your help as I have not been able to locate the metal rollers in Tulsa. Any other suggestions would be greatly appreciated.
Profile picture of Dave Sr.
Dave Sr. from SWISCO responded:
Try using the metal roller.

Also you could be having trouble with the patio screen door corners. I believe they are put together with screws and the screws are reverse thread.
Reply to Thread
Use this form to ask a follow-up question or to share your experience regarding this subject.
(your email address will be kept private and is only used to inform you when a response has been made)
Current wait time is 4-7 business days
We promise that one of our experts will personally get back to you as soon as they are able. Thank you very much for your patience and understanding. If your inquiry is time-sensitive, please feel free to reach us at 856-317-6263 or at