Just purchased a left and right of the S140-9. We took out the old spring balances and installed the new S140-9, but the window doesn't want to close all the way. About a 1/4 inch from being able to lock the window. If I can master this window, I want to buy these parts for my other windows. Is there a video on how to install them?
One more question on the S140-9 quick tilt single. What is the length of the coil? Could it be the coil is not long enough? My window in about 30 inches tall.
Thanks,
Robert
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Paul from SWISCO responded:
September 16, 2019
Many thanks for your correspondence. When service people install the Series 140, they first close the sash and mark where the top tilt latch comes to on the track and mark it with a pencil. Then they remove the sash, line up the S140 Quick Tilt just below the mark, drill a screw hole in the track and install the the Quick Tilt. Being your sash is 1-4" short when closing, we recommend dropping the hole 1/2" below the hole it is using now. We are working on a video on this and will have it in a few months. |
