Tom from SWISCO responded:
September 9, 2020
We can definitely do that for you. Before I get the ball rolling, can you just confirm how many you need? |
Tom from SWISCO responded:
September 10, 2020
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Tom from SWISCO responded:
September 10, 2020
I have no idea, I'd need to have more information about your balances and the original shoes they used. If you can start by sending us photos of the original hardware, that would be a huge help. Please also explain exactly why the new shoes broke. |
Tom from SWISCO responded:
September 10, 2020
Okay, I understand the problem. Your old metal channel has a deep groove at the bottom, as does the shoe. They don't make these anymore, unfortunately, but our balance works the same exact way. It just lacks that groove, but since you're replacing anything anyway then it won't matter. |