SH-4000 Replacement Balance

Quick Learner from Kissimmee, FL
I need to replace the two balances on my SH4000, installed around 2003. It is 36 inches and the pics are attached. I cannot locate any identifying numbers or codes on the current balances. I just moved into this home and do not have pics of them installed - they were completely disengaged in the window frame and were sitting in the bottom of the frame. Thanks
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Jasmine
Jasmine from SWISCO
SWISCO
Expert

Hey there,

Thanks for your post! This window balance is similar to a few we have. To narrow down the correct match, I'll need to see a photo of the metal piece connecting the spring and the cord (string) inside the balance. These photos only display the top of the spring and the bottom of the string (in the pulley system.

Please also confirm the stamp/marking from the metal channel. If there isn't one, I'll need to know the exact weight of the window sash.

I've included an installation video below this thread.

Quick Learner from Kissimmee, FL
Hi! Good morning! Thanks for your reply. I've attached the requested pic, please let me know if it is what you needed. I checked again and I do not see a stamp or any markings in or on the balance channel. Ths sash weighs 21 lbs. Please let me know if any other information is needed. Thanks.
1 user uploaded image
Jasmine
Jasmine from SWISCO
SWISCO
Expert

Thanks for confirming, this is all the information I'll need. You have the S395-36 channel balances. Be sure to double check that the channel length is 36", excluding the top and bottom attachments. 

You'll need to select the 3530 stamp option, which supports sashes weighing 18 to 23lbs.

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