Balance attachment

A home owner from North Carolina says:
January 11, 2023

Hello, I just bought / received a S765-33 option 32-3 from you. I guess I ordered the wrong part. Looking closer at options it looks like i may need a different model.See pics attached as this is the connector on my old one and the S765 didnt have this.

Thanks Tom 

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Casey from SWISCO responded:
January 12, 2023

Hi Tom,

Your photos resemble the 15-195B open cam t-lock shoe that is used with the S795-33 channel balance. Take a look and compare the specifications to your assembly. Please note that these balances come with the closed cam 15-195 shoe, so you would need to purchase the 15-195B shoes separately and follow the video below to swap them out. Thanks for posting! 
A home owner from North Carolina says:
January 12, 2023
Thank you Tracy for the quick reply. Can I return the S765-33 I received yesterday ?
I'll order a new S795-33 and the 15-195B shoes.
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Casey from SWISCO responded:
January 12, 2023

No problem. You can find our return policy here. 
A quick learner from Murfreesboro, TN says:
February 16, 2023
Once you have swapped out the old t-lock shoe and reattached it to the channel balance, how do you get the whole thing back into the window?
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Casey from SWISCO responded:
February 17, 2023
Take a look at timestamp 3:15 in the video below, which shows how you would install the t-lock shoe sideways and twist it into the window channel. Thanks for posting. 
33" Series 795 Channel Balance
33" Series 795 Channel Balance
S795-33
$14.52
1-1/4" T-Lock Balance Shoe, Open Cam
1-1/4" T-Lock Balance Shoe, Open Cam
15-195B
$1.97
How to Install a T-Lock Shoe on a Channel Balance
How to Install a T-Lock Shoe on a Channel Balance
VIDEO
WATCH >
How to Convert a Crossbow Balance to a Channel Balance
How to Convert a Crossbow Balance to a Channel Balance
VIDEO
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How to install the 26-200 Screw Plug
How to install the 26-200 Screw Plug
VIDEO
WATCH >
Modifying the Series 795 Balance
Modifying the Series 795 Balance
GUIDE
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Classifying Channel Balance Fittings
Classifying Channel Balance Fittings
GUIDE
READ >
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