Sash balance identification

Home Owner from USA

Aug 28, 2015 1:09 pm

I need 2 replacements for the following sash balances, but I am not sure what to order. Can you please help?

24DS BSI 44

User submitted photos of a window balance.

11 Replies

Tom from SWISCO

Aug 28, 2015 3:44 pm

Please see our S390-25 channel balance. This may be what you need. I'm not sure about the stamp option, though. What is the weight of your sash?

Home Owner

Aug 31, 2015 12:26 pm

Thanks, it weights 1 pound.

Tom from SWISCO

Aug 31, 2015 2:01 pm

Can you confirm? I've never seen a sash that light. Make sure you are not weighing the balance instead. The sash is the framed glass that slides up and down when you open and close the window.

Home Owner

Aug 31, 2015 2:59 pm

It is 44 pounds.

Tom from SWISCO

Sep 1, 2015 2:57 pm

Perfect, thanks! That's pretty heavy, so we will need to custom make this. I've emailed you a custom balance order form, including price quote, which you should receive soon.

Home Owner

Sep 1, 2015 3:20 pm

Thank you for your help, I have placed the new order. Great customer service!

Home Owner from San Jose, CA

Aug 15, 2023 1:48 pm

Hi, my window channel balance broke. I need a replacement but I am not sure what parts to order. Can you help me identifying the right parts to order?

4 user uploaded images

Casey from SWISCO

Aug 16, 2023 3:41 pm

Hello,

It looks like you are requesting the same balances shown in your post from 2015 shown above. We can still supply them but we'll need to confirm the number of balances that you need, with the minimum being two. Thank you!

Home Owner from San Jose, CA

Aug 17, 2023 12:21 pm

I need 2 for now, and the 2 metal clips that helps to install the channels. Thanks!

Casey from SWISCO

Aug 18, 2023 9:27 am

Great, we just sent over an order link and price quote for two balances. As for the clips you need, take a look at the 16-002 take-out clip below to see if this could work for your repair.

Alternate image for 16-002