Sash window replacement parts

A home owner from Whitehouse Station,NJ says:
I have not removed the pivot shoe but it looks like a 15-015 without the screw to lock the spiral balance, based on the dimensions. The spiral balance is 42" but it has a blue end piece. It is 5/8" diameter. It seems red and black tips are only available on your website. Can you confirm the Parts with this amount of information and the photos?
Thumbnail of the uploaded file named FACA6293-F166-4613-994D-0851F8154275.jpeg
Thumbnail of the uploaded file named 1C8413FE-0CFF-469A-9DEC-9C3451FC1A1A.jpeg
Thumbnail of the uploaded file named 055631F8-6BE4-43FB-A24B-F72F58BBA541.jpeg
Thumbnail of the uploaded file named 4382C0C8-DB9D-49C8-BD46-47944F413AE8.jpeg
Thumbnail of the uploaded file named 01B4398D-4B1C-4A2B-8897-D6C4F07DD802.jpeg
Profile picture of Bob
Bob from SWISCO responded:

If the outer tube of the spiral balance is indeed 5/8" in diameter and 42" long, then see our S600-42. To know what color tip to select, obtain the exact weight of the window sash, then match that weight with either color tip option as listed under the product description. Let me know if the weight does not fall in the weight range for either option. 

For the pivot shoe, I am not certain that this is the 15-015, which has a characteristic shape--the cam color with these pivot shoes doesn't necessarily indicate anything. Your best bet is to remove the shoe and compare its width and thickness to options like the 15-046, 15-047, or 15-118. See if one of these match up.

How to replace a tilt window spiral balance.
How to replace a tilt window spiral balance.
VIDEO
WATCH >
How to Identify a Replacement Spiral Balance
How to Identify a Replacement Spiral Balance
VIDEO
WATCH >
How to Remove a Pivot Shoe (Cutout Method)
How to Remove a Pivot Shoe (Cutout Method)
VIDEO
WATCH >
How to remove window pivot shoes
How to remove window pivot shoes
VIDEO
WATCH >
Anatomy of a tilt window
Anatomy of a tilt window
VIDEO
WATCH >
Swisco's 15-046 Pivot Lock Shoe
Swisco's 15-046 Pivot Lock Shoe
VIDEO
WATCH >
How to choose the proper spiral balance tip color
How to choose the proper spiral balance tip color
GUIDE
READ >
How to adjust a spiral balance on a tilt window
How to adjust a spiral balance on a tilt window
GUIDE
READ >
Reply to Thread
Use this form to ask a follow-up question or to share your experience regarding this subject.
(your email address will be kept private and is only used to inform you when a response has been made)
Current wait time is 3-4 business days
We promise that one of our experts will personally get back to you as soon as they are able. Thank you very much for your patience and understanding. If your inquiry is time-sensitive, please feel free to reach us at (888) 991-1929 or at help@swisco.com.