Searching for 19-4 dr caldwell

A quick learner says:
Text indicates 19 4 DR Caldwell. 20" x 1/2" Correct P/N to order? Thank you, Dennis
channel balance
Profile picture of Paul
Paul from SWISCO responded:
Thanks for your patience, Dennis. There are two possible replacement options, and it all depends on the size of your bottom shoe. See our S380-20, which comes with the 19-005 top and 15-005 shoe, and our S385-20, which comes with the 19-005 top but 15-004 shoe. The only difference between these two, as you can see, is the shoe, and the only difference between those shoes is the size. You will have to measure yours to confirm the better match.
How to Replace a Non-Tilt Channel Balance
How to Replace a Non-Tilt Channel Balance
VIDEO
WATCH >
How to Repair a Jammed Window
How to Repair a Jammed Window
VIDEO
WATCH >
How to Identify Replacement Channel Balances
How to Identify Replacement Channel Balances
VIDEO
WATCH >
How to replace a non-tilt channel balance
How to replace a non-tilt channel balance
GUIDE
READ >
Choosing a Non-tilt Channel Balance: What Will We Need?
Choosing a Non-tilt Channel Balance: What Will We Need?
GUIDE
READ >
Reply to Thread
Use this form to ask a follow-up question or to share your experience regarding this subject.
(your email address will be kept private and is only used to inform you when a response has been made)
Current wait time is 3-4 business days
We promise that one of our experts will personally get back to you as soon as they are able. Thank you very much for your patience and understanding. If your inquiry is time-sensitive, please feel free to reach us at (888) 991-1929 or at help@swisco.com.