Tom from SWISCO responded:
November 6, 2020
I'm not sure what you have, unfortunately. We have dozens of different balances with that stamp. It's not a product code or anything, it just indicates the strength of the spring. In order to figure out what Series this is, I need you to remove an undamaged version of this balance from the window and show me clear pictures of the top and bottom nylon fittings. I will also need to know the dimensions of these fittings. |
Tom from SWISCO responded:
November 10, 2020
Perfect, thanks. See our S380-21 or S385-21. The only difference between these two balances is the depth of the bottom nylon shoe, or the 'heel-to-toe' measurement, so compare both with your old hardware to see what matches best. The illustration below goes into further detail. In either case, you'll need a stamp option of 2030. Comparison of the S380 and S385 balance shoes.
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