Searching for 31 3 BQ Caldwell

A quick learner says:
Looking for 32 inch sash balance replacements for my Mercer windows. Number on balance is 31 BQ Caldwell - see photo. Window is 15-20 pounds
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Bob from SWISCO responded:

See our S380-32 or S385-32, depending on the bottom nylon shoe depth. In either case you will need a stamp option of 3130. 

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