Hello,
Wondering if you guys could help us with the hardware attached (see pictures). It says Truth and number in the corner is 31253.
Please let me know if it's available and the lead time.
Thank you
Hello,
Wanted to see if you guys have any udpate on this part?
Please let us know.
Thanks,
Janette
Tom from SWISCO responded:
October 25, 2022
Thanks for reaching out to us, Janette. We may be able to supply this operator but I will need a little more information first, so that we can verify its make. To start, can you tell me the "elbow-to-elbow" measurement while the arms are fully closed? Refer to the diagram below for an example of what I mean. Can you also tell me what color you needed? Please note that if we can supply this operator, we expect there to be a lead time of approximately 5-6 business weeks. Just something to keep in mind as we move forward on this.
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Tom from SWISCO responded:
October 26, 2022
Thanks! I'm a little confused about what color you need, though. Are you referring to your photo, or ours? For the sake of clarity, the available options are bronze, aluminum, and white. |
Tom from SWISCO responded:
October 27, 2022
Thanks for clarifying! Please give us just a little time to look into that and I'll get back to you ASAP. |
Tom from SWISCO responded:
October 31, 2022
Hello again! I just wanted to let you know that the ball is rolling on getting this part added to our catalog. At this stage it's just a matter of waiting for stock to be made, which we expect to take about 5-6 business weeks. I will notify you here the moment it's in our hands and ready for your review. |
Tom from SWISCO responded:
November 1, 2022
You're welcome! Please let me know if you had any other questions about this or any other projects. Otherwise, I'll talk to you again once this new part is available! |
Tom from SWISCO responded:
November 29, 2022
Hello again! Thanks so much for your patience while we had this part made for you. Please see our new 39-470, which is now in our catalog and ready for purchase at your convenience. Dimensions for 39-470
Alternate view with dimensions for 39-470
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Tom from SWISCO responded:
December 5, 2022
Awesome, thank you! We appreciate your business, it means a lot. Please let me know if we can be of any assistance with this, or any other, project. |