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A quick learner says:
Need to replace the shoe balance and coils... It's a Simonton single hung window.
User submitted photos of a coil window balance.
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Paul from SWISCO responded:
The coil housing itself looks fine. Your pivot shoe resembles our 15-199, which would likely mean that the springs match our Series 160 coil. Match up the number on your existing springs to determine the best Series 160 option.
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