Shoe assembly need 113-712642
113-712642
The window will not stay up because a piece of the "shoe" came off and the pin on the window will not stay in the shoe to move up and down.
It sounds like you need a pivot shoe. We carry a ton, so I'm sure we have one that can work for you, but I wasn't able to cross-reference that number to anything.
I think it would be best if we just see a photo of the shoe itself. If you can remove an undamaged version from the window and show us a photo of it by itself then I should be able to match it up. Please make sure to show us an undamaged shoe. The more broken it is, the harder it will be for us to identify.
Please also tell me the width and thickness of the shoe.
double hung The serial no. is 113-712642. The window size is 35 3/4 x 61 1/2. I cannot get the shoe out to tell the width and thickness.aaone picture is the good shoe the shows how the metal is broke off the bad one so bad the pin will not stay in there.
Thank you! That sticker doesn't really tell you what the shoe is, so you don't have to worry about that. Based on what I see of the shoe in your frame, it closely resembles our 15-177. You will need to remove it from the window in order to confirm, though. Those dimensions are important. Refer to the videos I've associated on this page for helpful guides on how this may be done.
Hello, I ordered and received the part 15-177. This is the part for my window. I was hoping you might have a tutorial to show how to install it.
I appreciate your help with my inquiries!
Thank You,
Claudia
Hey, Claudia. I'm glad to hear that the 15-177 is a match. We don't have a tutorial on this part, specifically, but we have a couple videos you may find helpful. You can watch them here: