Tom from SWISCO responded:
March 27, 2020
It sounds like you need a pivot shoe. We carry a ton, so I'm sure we have one that can work for you, but I wasn't able to cross-reference that number to anything. I think it would be best if we just see a photo of the shoe itself. If you can remove an undamaged version from the window and show us a photo of it by itself then I should be able to match it up. Please make sure to show us an undamaged shoe. The more broken it is, the harder it will be for us to identify. Please also tell me the width and thickness of the shoe. |
Tom from SWISCO responded:
April 20, 2020
Thank you! That sticker doesn't really tell you what the shoe is, so you don't have to worry about that. Based on what I see of the shoe in your frame, it closely resembles our 15-177. You will need to remove it from the window in order to confirm, though. Those dimensions are important. Refer to the videos I've associated on this page for helpful guides on how this may be done. |
Hello, I ordered and received the part 15-177. This is the part for my window. I was hoping you might have a tutorial to show how to install it.
I appreciate your help with my inquiries!
Thank You,
Claudia
Tom from SWISCO responded:
April 27, 2020
Hey, Claudia. I'm glad to hear that the 15-177 is a match. We don't have a tutorial on this part, specifically, but we have a couple videos you may find helpful. You can watch them here: |