Silverline double hung windows 1000 series pivot shoe

A home owner from Galloway, NJ says:

I have broken pivot shoes on my silverline 1000 series double hung windows

they are 1/2 inch thick

1 3/16 inches wide

1 3/4 inches high at the edge

the slots at the top are 10/16 apart

thanks for your help

Howard S. 

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Paul from SWISCO responded:

The pivot shoe on your Silverline 100 Series vinyl window has been replaced with the 15-046. These type of shoes go with the Series 765 tilt balance. Take a look and see if you agree with this recommendation. 

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How to replace a tilt window spiral balance.
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