Single Hung Window Balancer (swisco 795?)

Home Owner from Michigan

I have a broken window channel balancer from a Pella single hung window. From my research, it appears to be a Swisco 795 channel balancer. The channel length (channel only) is 26" long, and the lower pivot assembly is 1" wide. The top cord attachment is a hook rather than a screw attachment.

This is for a unit in my home, but I am glass/glazing project manager. I have more knowledge than your average person, but all of my experience is in commercial systems.

Please let me know what I need to order. Feel free to call

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9 Replies
Home Owner from Michigan

Hello, I see in the thread that this discussion was closed for some reason and that you have requested more info, but I don't see what the specific request is and don't understand why it was closed when my question wasn't answered.

I did weigh my sash. It is 19 lbs.

Please respond. I find this interface somewhat confusing. 

Thanks!

Casey
Casey from SWISCO
SWISCO
Expert

Hello,

I'm sorry for the confusion but your request is still open. We can supply your replacement balances but it will need to be a custom order to have the 15-198 clip attached to the pulley cord of the S795-26 (26C) channel balances to support a sash between 17-22 lbs. Please note that the minimum order for these balances would be two. It is important to replace the balances on both sides to ensure that the sash is equally supported. We just sent over an order link and price quote for you to review. 

Also, please note that you'll need to purchase the 15-194 T-lock shoes separately and follow the video below to swap out the stock 15-195 shoes. Thank you!

Home Owner from Michigan
Hello...thanks. I got your quote, but the 15-197 part you mentioned doesn't look right. I attached a pic of 15-197 from your catalog, it isn't a T-lock. Are you sure I don't need 15-194? Thanks!
Casey
Casey from SWISCO
SWISCO
Expert

I'm sorry for the mixup. You are correct the the T-lock shoes are the 15-194 shown below. 

Alternate view of 15-194
Alternate view of 15-194

Alternate view of 15-194
Alternate view of 15-194

Home Owner from Michigan

Thanks Casey. I just placed order

Casey
Casey from SWISCO
SWISCO
Expert

Great! We appreciate your business and please let us know if you need anything else.

Home Owner from Michigan
Hello Casey, just letting you know that I received the parts and installation is complete. All good, thanks for your help!
Casey
Casey from SWISCO
SWISCO
Expert

That's great to hear! Thanks for following up with us and we'll be here if you have any other questions. 

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