August 19, 2020
In April this year I purchased a sliding door handle set , part number 82033.
Has worked fine until a couple of days ago.
Problem now is when you lift the latch to unlock the door, that latch piece will retract into the door, but when you shut the door and try to latch it, the piece that holds the door shut does not pop out of the door section. You have to use your fingernail to get it to come out of the door section.
Is there anything I can do to try to correct this problem that you may be aware of?
Sorry that I could not send a photo, I am not that technical and don't know how to send photos from my cell phone
August 24, 2020
Sorry it took a while to get back to you.
Hopefully the picture which I took will come through with this e-mail.
Not too good at doing this stuff
Thanks for your patience
August 26, 2020
This looks as if it may be the part that I need.
I just want to douible check the measurements and if they are the right size I will order the assembly.
Measure twice, order once.
Thank you for all of your help