February 19, 2021
Hello,
My sliding door double mortise lock is broken. The bottom mortise is stuck in the locked position. While the top works fine. I've removed the handle but cannot see any visible screws to remove the lock itself. The only piece with any marking is "made in New Zealand" the screws on the handle and lock are about 4 7/8 apart center to center. I'd like to replace the double mortise locking mechanism but don't see any way to remove it. Can you recommend a way to remove the locking mechanism and a replacement for it?