Soft Lite Windows Replacement Parts

Contractor from 60126

Dec 11, 2020 10:40 am

Hello- I need replacement shoes and balances for the above Soft Lite Double hung windows. Not sure which part number to order. Thanks

9 Replies

Casey from SWISCO

Dec 14, 2020 9:55 am

Hello, thank you for writing in. In order to identify the correct replacement parts for your coil balance assembly, I will need to see an image of the pivot shoe, preferably removed from the window.

Contractor from 60126

Dec 23, 2020 11:50 am

Unfortunately I cant do that. But I do help on another issue. Left & Right casement Handles for GRAEF Windows.
Please see attached picutes. Not sure which parts to order from you.
Thanks

Casey from SWISCO

Dec 23, 2020 12:55 pm

Depending on the length of the arm, it looks like it could be either our 39-138/39-139 or our 39-141/39-142. Take a look and see what you think!

Contractor from 60126

Dec 29, 2020 9:50 am

Thanks for your response. I looked at 39-138/39-139. 141,142 too big. All the measure match up except for the arm length. If I measure the one I have the length is 9". But the diagram for 138,139 is 9 1/2". I did a search for 9" but nothing came up. Is 9" available?
Thanks

Casey from SWISCO

Dec 30, 2020 8:18 am

We're not aware of a model with a 9" arm, but we suspect that the 39-138/39-139 should still work for you. Let me know if you have any further questions.

Quick Learner from los angeles

Jan 20, 2021 8:11 am

please identify this as well.

1 user uploaded image

Tom from SWISCO

Jan 20, 2021 9:42 am

The part you're showing there a top sash guide. More specifically, it looks like a match for our 18-171. That would be my recommendation.

Quick Learner from los angeles

Jan 20, 2021 12:22 pm

Thank you!