Soft Lite Windows Replacement Parts

Contractor from 60126
Hello- I need replacement shoes and balances for the above Soft Lite Double hung windows. Not sure which part number to order. Thanks
9 Replies
Casey
Casey from SWISCO
SWISCO
Expert

Hello, thank you for writing in. In order to identify the correct replacement parts for your coil balance assembly, I will need to see an image of the pivot shoe, preferably removed from the window. 

Contractor from 60126
Unfortunately I cant do that. But I do help on another issue. Left & Right casement Handles for GRAEF Windows.
Please see attached picutes. Not sure which parts to order from you.
Thanks
Casey
Casey from SWISCO
SWISCO
Expert

Depending on the length of the arm, it looks like it could be either our 39-138/39-139 or our 39-141/39-142. Take a look and see what you think!

Contractor from 60126
Thanks for your response. I looked at 39-138/39-139. 141,142 too big. All the measure match up except for the arm length. If I measure the one I have the length is 9". But the diagram for 138,139 is 9 1/2". I did a search for 9" but nothing came up. Is 9" available?
Thanks
Casey
Casey from SWISCO
SWISCO
Expert

We're not aware of a model with a 9" arm, but we suspect that the 39-138/39-139 should still work for you. Let me know if you have any further questions. 

Quick Learner from los angeles
please identify this as well.
1 user uploaded image
Tom
Tom from SWISCO
SWISCO
Expert

The part you're showing there a top sash guide. More specifically, it looks like a match for our 18-171. That would be my recommendation.

Quick Learner from los angeles
Thank you!
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