Replacement balance and plastic carrier for my window

A home owner from Cranston, Ri says:
September 29, 2019
Hello, my window came out of the balance and the plastic part detached for the metal piece. The window was really tough to pull down on one side. I think both parts need to be replaced.
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Tom from SWISCO responded:
October 3, 2019

Hello to you as well! We can definitely help with this project. If I'm understanding you properly, you're dealing with a spiral balance and a pivot shoe. The bearing at the end of the spiral balance cracked when the spiral balance disengaged from the shoe. Is that about right?

I would start by looking at our Series 600 spiral balance. This might be a match for yours, though make sure to check the diameter of your tube. If it's 9/16" or 5/8", then the Series 600 is what you want. If it's anything else, let me know.

You'll also need to check your dimensions for the pivot shoe. We have a couple different kinds. Just eyeballing yours, it looks real close to our 15-046, which is 1/2" thick and 1-1/4" wide. If yours matches those specs then I think you'll be good to go!

Let me know if you had any questions.
Pivot Shoe, 1/2" Thick
Pivot Shoe, 1/2" Thick
15-046
$2.15
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