Hello, I am just trying to get to know my windows. How do I get to the spiral to measure the correct length? I think the diameter is 3/8ths. Also, do you have directions on how to replace the spirals and charge them? Thank-you, Cheryl B.
6 Replies
First make sure you know you have a tilt sash window or a non-tilt sash window. Use a measuring tape to measure the width of the metal tube and the length of it, not including the plastic cap. We have a few guides for adjusting tilt and non-tilt window spiral balances. Knowing which type of sash window you have will make it easier to know how to remove the Spiral Balance.
Hi, My windows are tilt windows. I don't know how to get the length, as I can not see the whole spiral; especially the end of it. Are spirals the same for all window brands,and are the only things I need to do is measure them and know what color tips they have? Also, when a person changes the spirals, are there any other parts that may need replacement that I should check-for the windows to be balanced and stay up? Some of my windows slam down, but one falls down slowly only about three inches and another starts to drop on the right side only. Could those two possibly just need to be adjusted? Thank-you for your help. Cheryl B. Oh, the windows were from Window Specialists in Milwaukee, Wisc. which is now out of business. They are Thermal-Gard. Thanks again.
I wrote the statement above (yesterday 12:40pm) Could someone please answer? The pivot shoes are for tilt-windows,5/8" diameter series 600 spiral balances, 17" and 19" lengths. From something else I read, it looks like the holes at the bottom of the pivot shoe are called the "cam" is that correct?It does seem like they come in different sizes-correct? I explained the pivot shoe the best I can. Can someone help? I don't see an exact match on your website.I will be ordering alot of parts, most of them I have identified except for the pivot shoe and sash stop. Thank-you! Cheryl