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Casey from SWISCO responded:
March 3, 2020
I am afraid I can't get the best look at your spiral balance with this photo. I will need to see another photo showing the balance up close so that I can get a good look at the end of the balance. Also, I wasn't able to see if the end of the balance had a color tip bearing on it. While you provide us with more photos, we also need to know the tube diameter, and indicate whether this balance is for a non-tilt or tilt window. Lastly, if there is no color tip bearing on the part, please let us know the exact weight of your sash. |
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Paul from SWISCO responded:
March 16, 2020
Thank you for replying back with more photos. If the tube diameter of your spiral balance measures 5/8", then you can go with our S500-30 as a replacement. Since, I don't see a color tip bearing in these photos, you will need to do as Manuela previously advised in her last reply to you; weigh your sash on a scale and refer to the sash weight chart listed on the store page. I would also suggest ordering the 75-004 charging tool. This will help when installing the spiral to the sash bracket. |
