Hi Swisscom customer service ,
I am trying to replace failing spiral balances and pivot shoes alum insulated windows in a townhome(built ~2004). Bottom sash tilts and 2 window sizes are
Balances currently installed are 3/8" dia w/ white plastic covers. ~34.5" long (assume replacement would be 35). All windows have same balances size installed. Currently hv 6 windows having issues with. Which balances would you recommend for replacement?
Also current pivot shoes measure ~3/8" thick x 1" wide x 2" tall. Looking thru catalogue appears 15-045-correct?
Thanks for you help and assistance
Sincerely,
Grady
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Tom from SWISCO responded:
June 5, 2019
Thanks for posting! For 3/8" diameter spiral balances for tilt windows, I'd go with our Series 900 as a replacement. You're right in assuming that you'd round up to 35". Some older manufacturers used to make these in 1/2" increments, but no longer. We find that rounding up to the next inch works fine. As for the shoe, I think our 15-212 may be a better option. This is similar to the 15-045 but is 1/16" less wide and it's designed to accommodate pivot bars that are 5/16" x 3/16", like our 26-040. The 15-045, on the other hand, is designed to accommodate pivot bars that are 1/4" x 3/16". Look these parts over and see what you think. |
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Tom from SWISCO responded:
June 10, 2019
Awesome, glad to hear you got everything together! I'm happy to help, of course, and we appreciate your business. Please let me know if you ever need anything else. |
