Coil Balance Assistance

A quick learner from San Diego says:
July 19, 2020
Seems like the spring coil is broken on our Catalina SH Window H-R20-4896. The window will not stay open. What is the cost of the replacement part?
Thumbnail of the uploaded file named Window Coal Spring IMG_2889.jpg
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Bob from SWISCO responded:
July 22, 2020

I can't really tell what you need from this photo. Can you remove the pivot shoe and coil balances and show us a picture of them out of the window? From there we should be able to narrow this down for you. 
A quick learner from San Diego says:
July 23, 2020
See attached.
Thumbnail of the uploaded file named IMG_2891.jpg
Thumbnail of the uploaded file named IMG_2892.jpg
Thumbnail of the uploaded file named IMG_2890.jpg
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Bob from SWISCO responded:
July 23, 2020

This looks like an older version of our S140-13 Coil Balance System, which supports 13 lbs of weight individually. Look it over, and let me know if you have any other questions.
13 lb Series 140 Quick-Tilt, Dual
13 lb Series 140 Quick-Tilt, Dual
S140-13
$12.05
How to Replace a Triple Coil Balance System
How to Replace a Triple Coil Balance System
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