Stamp options

A handy person from Las Vegas, NV says:
I'm going to order 2-17" series 395 channel balances(S395-17). I need to know how to figure out which stamp option to order. The total window size is approximately 3' high X 2' wide. That makes the sliding pane about 18" high X 20" wide. Which stamp option do I need? Is there anything on the old channel balance that would tell me?
Profile picture of Tom
Tom from SWISCO responded:
You can usually cross-reference the stamp printed on your metal channel to one of our options, but the most reliable way is to simply weigh your sash on a scale and refer to the chart we show on the S395-17 store page.
How to Replace a Non-Tilt Channel Balance
How to Replace a Non-Tilt Channel Balance
VIDEO
WATCH >
How to Repair a Jammed Window
How to Repair a Jammed Window
VIDEO
WATCH >
How to Identify Replacement Channel Balances
How to Identify Replacement Channel Balances
VIDEO
WATCH >
How to replace a non-tilt channel balance
How to replace a non-tilt channel balance
GUIDE
READ >
Choosing a Non-tilt Channel Balance: What Will We Need?
Choosing a Non-tilt Channel Balance: What Will We Need?
GUIDE
READ >
Reply to Thread
Use this form to ask a follow-up question or to share your experience regarding this subject.
(your email address will be kept private and is only used to inform you when a response has been made)
Current wait time is 3-4 business days
We promise that one of our experts will personally get back to you as soon as they are able. Thank you very much for your patience and understanding. If your inquiry is time-sensitive, please feel free to reach us at (888) 991-1929 or at help@swisco.com.