Stopper ?

A quick learner says:
Window won't stay up. Balance springs are working because when I unscrewed the balance spring it sprung down. These stoppers keep falling and won't hold the window up.
User submitted a photo of a pivot shoe.
Profile picture of Paul
Paul from SWISCO responded:
This is what's known as a pivot shoe. Yours in particular resembles our 15-177. Carefully compare its dimensions to your hardware and see how they match up.
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