Sunrise window wont go up and down correct

A quick learner from Marinette Wisconsin says:
May 2, 2020
I bought this house this past summer. One window is having issues. Window has all these busted parts on one side. Can it be fixed?
Thumbnail of the uploaded file named image.jpg
Thumbnail of the uploaded file named image.jpg
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Tom from SWISCO responded:
May 5, 2020

It looks like you need a new pivot shoe, but I'm not sure what you have from this photo. It's too damaged for me to make out anything. 

You might have a match for our 15-129, but this is an educated guess. I recommend getting a hold of an undamaged version of your old pivot shoe and then comparing it to the pictures and dimensions we show on the 15-129 store page.
Pivot Shoe, 9/16" Thick
Pivot Shoe, 9/16" Thick
15-129
$2.50
How to replace a tilt-window channel balance.
How to replace a tilt-window channel balance.
VIDEO
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How to Remove a Pivot Shoe (Cutout Method)
How to Remove a Pivot Shoe (Cutout Method)
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How to remove window pivot shoes
How to remove window pivot shoes
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Anatomy of a tilt window
Anatomy of a tilt window
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