Casey from SWISCO responded:
October 16, 2020
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Casey from SWISCO responded:
October 27, 2020
We appreciate your patience as we researched replacement options for your pivot bar. We believe we may have found a replacement and we will update you as soon as it is available for purchase on our website. As for your balance, if the colored tip is missing on both balances in the window, you would need to weigh the window sash and follow the chart below to choose the correct option: Color Tip Sash Weight Range Red 10 to 22 lbs Green 14 to 26 lbs Yellow 24 to 34 lbs |
Casey from SWISCO responded:
November 3, 2020
Hello again, We just wanted to update you that the new 26-465 pivot bar is now available for purchase on the website. Take a look and please let us know if you need anything else. |