Take out clips ordered do not fit. There is only a tiny round hole.

A home owner from Las Vegas, NV says:
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Tom from SWISCO responded:

I see you ordered our 16-002, which is a fairly common style. If this did not work for you then we will need more of a reference to determine what would work better.

Right now we will need a clear photo of the original take out clip. Knowing the shape of the hole will not be enough information to go by, alone. We need a visual reference to go off of so that we can determine if we can get a better option. Would that be possible?

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